Brand Engineer

Sales & Marketing
Remote

About us

brand.ai sits at the intersection of artificial intelligence and brand identity. We're building technology that fundamentally reimagines how brands evolve and express themselves in the world. Our platform enables brands to develop coherent identities that adapt and respond to the rapidly shifting technologically driven cultural landscape while maintaining authenticity.

We believe in educating our customers about the transformative reality of AI expansion and how it's reshaping brand work. We're not just another martech tool – we're building a layer 1 platform that becomes the foundational infrastructure for how brands manage and extend their DNA in an AI-driven world.

About you

We're seeking a Brand Engineer to serve as the bridge between our AI platform and customer brand transformation. This unique hybrid role combines technical implementation expertise, AI fluency, brand strategy, and customer success leadership. You'll design custom AI workflows, train enterprise teams, and prove measurable business impact.

You'll work with sophisticated brand teams navigating AI's real impact on their work -- the societal, philosophical, and economic shifts reshaping how brands operate. You'll create and deliver a premium service layer that elevates customer capabilities, transforms workflows, and establishes brand.ai as indispensable infrastructure.

What you’ll do

  • Serve as trusted advisor to enterprise customers, understanding their brand structure and strategic objectives
  • Architect custom AI workflows tailored to each customer's operations and team structure
  • Lead technical onboarding, implementation, and integrations with customer tech stacks
  • Design and deliver comprehensive training programs on AI fundamentals and platform mastery
  • Drive adoption, expansion, and upselling through strategic consultation and value demonstration
  • Establish success metrics and demonstrate platform ROI through data-driven insights
  • Provide strategic counsel on how AI reshapes brand work and creative operations

What we're looking for

  • 3-5+ years in customer success, solutions architecture, or implementation consulting at B2B SaaS companies
  • Deep understanding of AI/ML, LLMs, and workflow automation applications
  • Sophisticated understanding of brand strategy, creative workflows, and marketing operations
  • Proven track record building trusted advisor relationships with enterprise customers
  • Technical proficiency with APIs, integrations, and SaaS platform architectures
  • Exceptional communication skills and ability to engage at all organizational levels
  • Entrepreneurial mindset with startup experience in high-growth environments
  • Genuine curiosity about the intersection of AI, creativity, culture, and brand evolution

Apply at careers@brand.ai with resume, portfolio, and brief note on your approach.